Delete your account

This page explains how to delete your V Império account (an app operated by Vimperio Limited) and request erasure of the associated personal data. You can do it inside the app or, if you cannot access the app, by email.

Delete inside the app

On iOS, Android, or the web version (app.vimperio.org):

1. Open the app and sign in.
2. Go to Profile → Settings.
3. Tap Delete account.
4. Confirm with your password.

Request deletion without the app

If you cannot access the app, send an email from the address registered on your account to [email protected] with the subject “Account deletion request”. We verify your identity and process the request within 30 days.

What is deleted

• Your profile and personal data (name, contact details, address, date of birth).
• Your profile picture and videos (presentation and application).
• The identity-verification (KYC) data we hold.
• Push notifications and active sessions, revoked immediately.
• Content you posted is anonymised (no longer linked to you).

What is retained

Financial and transaction records (invoices, payments, and wallet movements) are kept for the period required by applicable tax and accounting law, even after the account is deleted. They are no longer linked to your profile.

Timeline

• Immediately: the account is deactivated and the session ended once the request is confirmed.
• Within 30 days: recovery window, during which the account can be restored at your request.
• After 30 days: personal data is permanently deleted/anonymised.

For any question about your data, contact [email protected]. See also our Privacy Policy.